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Table of Contents
Sessions from the 2008 conference: "Building
a World-Class Business"
Sessions from the 2007 conference: "Building a
World-Class Business"
Sessions from the 2006 conference: "This Way Up:
Building a World-Class Business"
Sessions from the 2004 Conference"Building
a World-Class Business: Rediscovering What Works"
- Passion and
Vision (Breakfast Kickoff Presentation)
Weida Tucker, President, W.G. Tucker & Associates, Inc.
- Rediscovering
What Works (Luncheon Keynote Presentation)
Leslie Yerkes, President, Catalyst Consulting Group and Author
of "Beans: Four Principles for Running a Business in Good
Times or Bad"
- Savvy Selling:
If You Want to Sell More, Connect More (Michelle Nichols,
BusinessWeek Online Sales Columnist)
BusinessWeek Online columnist, Michelle Nichols, uses her
life's focus in sales to connect with the audience using solid,
fundamental business practices. While good selling skills, product
knowledge, and motivation are essential for sales success, the
foundation of successful selling is building meaningful relationships
with your customers.
- Keeping The Keepers
(Joanne G. Sujansky, Ph.D., Founder, KEYGroup®)
In the quest to cut costs and increase cash flow, organizations
without effective leadership can end up losing key employees.
So, rather than do more with less, leaders today need to
do more with more - more interaction, more communication,
and more coaching. Only then can you create the work environment
necessary for increased productivity and employee loyalty.
- Ethical Decision
Making in Business (MaryAnn Gawelek, Ph.D. Vice-president
for Academic Affairs, Dean of the Faculty, and professor of psychology
at Seton Hill University)
- Surprising
Secrets of Mystery Shoppers - What Customers Wish Management Knew!
(Anne M. Obarski, Executive Director, Merchandise Concepts)
See yourself through the customers' eyes! Based on Obarski's book
Surprising Secrets of Mystery Shoppers - 10 Steps to Quality
Service that Keep Customers Coming Back! this session will
uncover the five most important things your customers think you
could improve upon. You'll never look at your business OR your
employees the same way again.
- Women Don't
Ask: Negotiation and the Gender Divide (Linda C. Babcock,
James Mellon Walton Professor of Economics, H. John Heinz III
School of Public Policy and Management)
All the negotiation advice in the world will be useless if you
never get to the bargaining table. Seize opportunities for negotiation,
prepare well, and learn how poor negotiating skills affect your
bottom line.
- 2004
Economic Outlook (Richard Moody, PNC Vice President and
Senior Economist)
The business world always has its eye on the state of the economy
to interpret emerging trends and keep one step ahead of the changing
climate. Join PNC Vice President and Senior Economist Richard
Moody as he discusses what we can expect from the budding economic
recovery, the important trends to watch, and what to know before
making those important business decisions.
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Sessions from the 2003 Conference"Building
a World-Class Business: Redefining Business As Usual"
- Managing
and Growing a Business In Good Times and Bad (Breakfast
Kickoff Presentation)
Karen Puchalsky, President, COO & Co-Founder, Innovate
E-Commerce
- Leadership
for Change in a Digital World (Luncheon Keynote Presentation)
Dr. Rosabeth Moss Kanter, Change Management Expert, author
of Evolve!: Succeeding in the Digital Culture
of Tomorrow, and Ernest L. Arbuckle Professor of Business
Administration, Harvard Business School
- But, That's How
We've Always Done it!! (Deirdra E. Makowiecki,
President, MAKK Strategies)
Presented by The National Association of Women Business Owners
Pittsburgh Chapter
Business Owners who shun change may well be destined for failure.
Certainly, we are living in a world of constant transition and
what has "worked" for businesses in the past may not
be the right answer in the future. Think differently about your
role as an employer by uncovering the pitfalls that inhibit your
success and start developing creative solutions for old problems.
- Marketing
Techniques for Tight Budgets (Pam Selker Rak, President,
CommuniTech and Suzanne M. Teele, CEO and Founder, Aceda LLC)
Even in this unique climate, organizations still need to gain
and retain a strong customer base. Learn how to achieve profitability
and growth amidst budget cuts, staff reductions, and general market
uncertainty.
- You Can't Win
if You Can't Keep Score (Suzanne Caplan, Business Author
and Consultant)
Maximize your financial knowledge by better understanding what
your financial statements are telling you. Caplan will discuss
how to attain peak performance by running your business by the
numbers.
- How to Get
Your "Net"Working! (Patty Kreamer, Professional
Business Organizer / Speaker / Author, Kreamer Connect, Inc.)
Presented by The National Association of Women Business Owners
Pittsburgh Chapter
Don't think you have what it takes to network? Think again. You
will leave this session with the tools to get started right away.
Knowing how to network is half the battle; putting those skills
to use makes the other half even easier.
- The Soul
of an Organization (Richard S. Gallagher, author)
Learn why your values and not your business practices drive
your success. This session looks at the cultural best practices
of several key women leaders, including Southwest Airlines' CEO
Colleen Barrett and Concern America director Marianne Loewe, and
discusses how to use their techniques to succeed in your own business.
- "Reaching
Farther. Together." (Panel moderated by R. Yvonne
Campos, President, Campos Market Research, Inc.)
Presented by the Women President's Organization Pittsburgh Chapter
This motto of the national Women President's Organization (WPO)
defines the group's strategy to empower entrepreneurs with the
knowledge and skills needed to tackle the unique challenges facing
women as leaders in the business community. Join regional WPO
members in a panel discussion as they share their own experiences
and give practical advice concerning the growth issues affecting
today's women business owners.
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Additional Education Sessions:
- Critical
Success Factors for Women in Business
Rayona Sharpnack, Founder and President of the Institute for
Women's Leadership
Sharpnack looks at seven timeless principles of women's leadership.
She challenges women to conquer roadblocks that limit their ability
to succeed and open avenues of breakthrough thinking. (53 minutes,
taped on 3/5/02 at the Seton Hill University's National Education
Center for Women in Business 2002 Conference)
- Doing Business
with the Commonwealth of Pennsylvania
Christina Jumba, Equal Opportunity Specialist, BCABD
The Pennsylvania Department of General Services Bureau of
Contract Administration and Business Development (BCABD) provides
free workshops on state contracting for small businesses. The
workshops cover finding business opportunities with the State,
basic state contracting procedures, state resources for small
businesses, and certification for minority-owned and women-owned
companies.
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Resource Section
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